Happy Ireland Productions Privacy Notice

This Privacy Policy was updated on 8th October 2020.

As a company, Happy Ireland productions have always taken your privacy seriously. We are committed to ensuring that the personal data which we collect about you is secure. As a result of a change in European Law on 25th May 2018 (the General Data Protection Regulation), we are now required to explain fully how we collect and use your data. Whilst the way we collect and use this data hasn’t changed, this privacy notice explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.
We may update this Privacy Notice from time to time. This Privacy Notice has been drawn up in line with the Information Commissioner’s Office (ICO) Privacy Notices Code of Practice. We hope that you’ll find it straightforward, but if you have any questions or concerns about this Privacy Notice, please feel free to contact our Customer Services team by emailing: enquiries@happyireland.com.

What information do we collect?

Happy Ireland Productions collect information about you when you use our services. Your name and contact number are taken in either one our drop off locations by our partners or a member of staff in our headquarters.

These details are only used to allow us to contact you to answer queries raised, clarify pricing and/or confirm the service required. A digital copy of these transfer services is retained for 30 days to allow for queries or reprinting requests and then deleted. Information can also be collected for example when you post comments on any of our social media accounts. Data collection is explained below.

CUSTOMER ENQUIRIES

If you make an enquiry to Happy Ireland Productions via the Contact Us page, or by emailing us; your name, telephone number, email address and your enquiry will be retained.

SOCIAL MEDIA

Other information is collected indirectly – for example when you engage with us through our social media accounts. This may include your user name. If you raise a query or a complaint through our social media pages, we’ll only use this data to enable us to correspond with you and resolve the matter you’ve raised. The information may be shared internally with relevant personnel within Happy Ireland productions in order to resolve the matter to your satisfaction.

PHOTOGRAPHIC SERVICES

Printing services- Happy Ireland Productions will print images from camera film, printed images or other media that you may supply to us. The images in the format they are supplied to us will only be used by our colleagues to print images or provide any other service requested.

Video services – Happy Ireland productions will transfer your tape, cine film or other media you may supply to us. The video in the format they are supplied to us will only be used by our colleagues to print images or provide any other service requested.

We only use your images to print items that you order from us and we do not keep them for any longer than necessary. We take the utmost care to ensure that your images are kept safe at all times and are only shared with colleagues who need them to provide the service to you. Any images that you upload will be kept for no more than 30 days.

COOKIE POLICY

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: happyireland.com

WHAT ARE COOKIES?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

HOW DO WE USE COOKIES?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

WHAT TYPE OF COOKIES WE USE?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

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HOW CAN I CONTROL THE COOKIE PREFERNCE?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

To find out more out more on how to manage and delete cookies, visit www.allaboutcookies.org.